Our Terms and Conditions

Class Subscriptions & Recurring Payments 

Our Full Subscription cost is £30 per calendar month and covers all weekly classes from the date you subscribe and while you remain subscribed (whether there are 4 or 5 weeks in the month).

For Half Subscriptions, the cost is £20 per calendar month from the date you subscribe and means you can attend and 2 classes  of your choosing within a 30 day period and while you remain subscribed.

 

Money will be taken from your chosen account by Stripe or PayPal on the same day every month (the day your subscribe). This secures your place immediately and you do not need to rebook or re-subscribe.

 

You can book up to 30 days in advance so if you are not ready to start for a few weeks, just let us know at the time of booking and we will refund you up until your start date.

 

All subscriptions are active immediately from the date of subscribing. You do not have to wait until the start of the month to start classes.

 

Cancellation & Refund Policy 

Class tickets are non refundable. 

For customers paying for one off class tickets, your ticket is valid for 30 days from the date of booking. 

Should we ever take the decision to cancel classes you will receive a refund to take into account any cancelled classes.

For party tickets you can email us at bookings@secretsalsa.co.uk for a full refund as long as you contact us 24 hours before the party start time.

Subscribers

If you are a subscriber, you can cancel your subscription at any time with PayPal, Stripe or your card provider. Alternatively you can email bookings@secretsalsa.co.uk and we will cancel your subscription within 2 working days. 

By cancelling, this will prevent your next payment from being taken. Your previous subscription payment is non refundable but remains active and you can still attend class. For example, if your monthly payment comes out on the 10th of the month and you cancel your subscription with us on 1st of the month, you can attend your weekly class up until and including the 9th of that month. 

 

You can claim up to 4 weeks of refunds for holiday each year without losing your subscription benefits. Contact us before the class date in question to let us know you would like to claim a holiday refund . Requests made after the class date will not be refunded. 

 

Money Back Guarantee

If it is your first class with Secret Salsa, or your first time back in a while, your booking comes with a 100% money back guarantee. We think you will love the class but if you don’t, just let us know within 48 hours and we’ll give you 100% of your money back. No questions asked! Customers can claim the money back guarantee only once over any 2 year period. 

 

 

We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you if you are a current class subscriber. 

Please contact us if you have any questions